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Service Center
iPEK Service
Service Center Dortmund, Germany
iPEK International GmbH
Team leader: Sasa Pereglin
Address:
Niedersachsenweg 21
44143 Dortmund
Phone: +49 231 98713020
E-Mail: ISG_Service_Dortmund@idexcorp.com
Opening hours:
Monday to Thursday from 7:00-17:00
Friday from 7:00-15:00
Please use our service order to send in your devices . You can download this on your computer, fill it out and print it out. You will need Acrobat Reader for this.
Service Center Karlsruhe, Germany
iPEK International GmbH
Team leader: Frank Friedemann
Address:
Ferdinand-Porsche-Straße 13
76275 Ettlingen
Phone: +49 7243 3449552
Fax: +49 72 435250128
E-Mail: ISG_Service_Ka@idexcorp.com
Opening hours:
Monday to Thursday from 7:00-16:00
Friday from 7:00-14:00
Please use our service order to send in your devices . You can download this on your computer, fill it out and print it out. You will need Acrobat Reader for this.
Service Center Leipzig, Germany
iPEK International GmbH
Team leader: Dirk Schröder
Address:
Mommsenstr. 6 (Tor 03)
04329 Leipzig
Phone: +49 341 69769930
Fax: +49 341 69769939
E-Mail: ISG_Service_Leipzig@idexcorp.com
Opening hours:
Monday to Thursday from 7:00-17:00
Friday from 7:00-15:00
Please use our service order to send in your devices . You can download this on your computer, fill it out and print it out. You will need Acrobat Reader for this.
Headquarters Service Center Sulzberg, Germany
For repairs and required rental equipment, please contact the following contact persons...
Phone: +49 8376 92180 677
E-Mail: ISG_Service_Repair@idexcorp.com
Service hours:
Monday to Thursday from 7:00-17:00
Friday from 7:00-15:00
Please use our service order to send in your devices . You can download this on your computer, fill it out and print it out. You will need Acrobat Reader for this.
Service Center Bristol, UK
IDEX UK - iPEK Products
IDEX UK Ltd
Address:
Unit 39, Dixon Business Centre, Dixon Road,
Brislington Bristol, BS4 5QW, England
Phone: +44 117 379 0710
Fax: +44 117 981 1344
E-Mail: ISG_idexuk@idexcorp.com
Mobile Service Center Across Southern UK
We’ll Come to You When You Need Our Support
Phone:+44 7858 304321
Headquarters Technical Support
iPEK Technical Support
Address:
See, Gewerbepark 22
87477 Sulzberg, Germany
Phone: +49 8376 92180-678
E-Mail: ISG_Service_Support@idexcorp.com
WE'VE GOT YOU COVERED, Nationwide
Support You Can Count On, No Matter Where You Are
Find the service solution nearest to you.
Inspect More, Maintain Less
Keep your ROVION system in top shape and reduce downtime with regular care. To help, we’re offering a free maintenance logbook --- the perfect tool to extend your system’s life and boost daily efficiency.
FIELD EXPERTISE, ANYTIME, ANYWHERE
No Matter Where the Job Takes You
Stay ahead of the game with equipment built to handle the demands of fieldwork. Every system is backed by our reliable service, training, and support network.
01
Technical Support
When you're in a pinch, our iPEK support team is ready to assist with technical issues and tricky applications. Just give us a call—we’re quick, efficient, and always here to help.
02
Operator Training
Your team can hit the ground running with expert, on-site training from our certified instructors. From equipment operation to safety, we’ve got you covered.
03
Maintenance Training
If you run your own maintenance shop, we’ll teach your techs to handle routine repairs and preventive maintenance. Our training is flexible—it can happen on-site.
04
Warranty
All iPEK equipment comes with one of the best warranties in the industry. Plus, with over 25 certified service centers across the country, help is always just around the corner.
05
Maintenance Plans
Our maintenance plans and extended warranties keep your costs predictable and your equipment running smoothly for the long haul.
06
Rental Fleet
With 23 locations offering no-charge warranty rentals and on-demand equipment for specialized jobs, you’ll be back up and running in no time.